Bob's Main Street Auto & Towing
Automotive Store Manager
West Bend, Wisconsin•Full-time
About the Job
About This Role:
Are you an experienced automotive professional ready to take the next step in your career? Bob’s Main Street Auto & Towing is looking for a motivated, experienced Automotive Store Manager to help lead our Decorah Road location! We are a family-owned and operated business that takes pride in providing honest, quality automotive service while building lasting relationships with our customers and employees. With multiple locations and a growing team, we're looking for someone who wants to take ownership of their store, lead by example, and help us continue growing.
This is a hands-on leadership position. We're looking for someone who has a strong automotive background, enjoys working with people, and isn't afraid to jump in and help wherever needed.
What You'll Be Doing:
- Oversee daily shop operations to keep work moving efficiently and customers satisfied.
- Lead, coach, and support technicians and service advisors.
- Help service advisors with customer communication, repair recommendations, and workflow.
- Monitor shop performance, productivity, sales, and profitability goals.
- Hold employees accountable while creating a positive, team-focused work environment.
- Work closely with company leadership to identify opportunities for improvement and growth.
- Ensure our customers receive honest, professional, and high-quality service.
What We're Looking For:
- Strong automotive repair and industry experience.
- Previous leadership or management experience preferred.
- Ability to troubleshoot complex vehicle concerns and support technicians.
- Strong communication, organization, and problem-solving skills.
- Someone who leads by example and isn't afraid to get their hands dirty.
- A positive attitude and a willingness to take ownership of the store's success.
- Commitment to customer satisfaction, teamwork, and accountability.
- Follow all safety procedures and use provided safety equipment.
- Adapt to change with a positive, high-energy mindset.
- Commit to continuous learning and personal development.
Our Core Values:
- Growth – Professionally and personally.
- Accountability – We do what we say we’ll do.
- Integrity – With customers and each other.
- Transparency – No games, no guesswork.
What You Can Expect From Us:
We believe great work happens when people are supported, respected, and balanced.
- No nights or weekends: Your time matters. We protect work–life balance so you can be present at work and at home.
- Competitive pay: Based on experience.
- Monthly performance bonuses: When the shop succeeds, you share in that success.
- Benefits valued at approximately $5.50 additional per hour: Medical, dental, vision, life, and short- & long-term disability coverage after 30 days.
- Paid time off with yearly increases: PTO starts after just 90 days and grows over time.
- Paid holidays — even when they fall on weekends: Important days are meant to be spent with family.
- 401(k) with 4% company match: We invest in your future, not just your output.
- Paid training, certifications & continued education: We support long-term career growth, not burnout.
If you’re ready to join a team that thinks long-term—about customers, employees, and the future—we’d love to meet you. All inquiries will remain confidential.